CWE-79 Medium severity

Reflected Cross-Site Scripting vulnerability in Desk.com

Reflected XSS vulnerability in the Desk.com email contact form that allowed for code injection.

Original release date
February 2016
Discovered by
José Antonio Pérez Piedra
Severity
6.1 / 10 CVSS v3.0
Affected product
Desk.com (www.desk.com)

Antecedentes

Desk.com is a customer support solution that allows companies to manage traditional 1-to-1 communications as well as monitor and respond on social media.

Description

Reflected Cross-Site Scripting vulnerability in the email contact form, affecting the /customer/portal/emails/new resource. The application does not correctly sanitize GET parameters when passed as nested arrays, allowing for code injection.

Business impact

An attacker can execute arbitrary HTML or script code in the target user's browser to steal sensitive information such as credentials and personal data.

Sistemas afectados

www.desk.com

Solución

The vulnerability was patched by the vendor.

Calendario de divulgación

Nov 04, 2015 Vulnerability discovered.
Nov 06, 2015 Contact the Desk.com Security Team.
Dec 1, 2015 Bug confirmed as fixed.
Feb 16, 2016 Advisory publication.

References

Sobre Internet Security Auditors

Company based in Spain and Colombia, specializing in web application auditing, network security, penetration testing, and compliance implementation and assessment. Our clients include some of the largest finance, telecommunications, insurance, and ICT companies. A vendor-neutral provider with in-depth experience since 2001. Our R&D efforts include vulnerability research, collaboration on open security projects, whitepapers, and participation in industry events.

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