ISO/IEC 27001:2005 Lead Auditor

This is an intensive 5-day course based on the requirements of ISO/IEC 20000:2005 Information Technology - Service Management. The calibre of your lead auditor is crucial to the performance of your audit and implantation team, and ultimately to the success of your management system. This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively.

Who should attend?

  • The course is aimed at personnel who already have an understanding of ISO/IEC 20000:2005
  • Managers who are leading and planning audit and implantation activities
  • Persons who have been given the responsibility to audit an IT Service Management System
  • Those who wish to understand the standard so they may implement a system that meets the requirements of ISO/IEC 20000:2005
  • Consultants that want to obtain the certification ISO/IEC 20000:2005.
  • IT Professionals.

Requirements

Experience in project management and experience related to management in information technology area.

Contents

  • A combination of tutorials, syndicate exercises and role-play, including the following topics:

    • Overview of ISO/IEC 20000:2005
    • Managing an audit programme
    • Planning an audit
    • The role of the checklists
    • Organising an opening meeting
    • Performing an audit
    • Organising a closing meeting
    • Recording nonconformities
    • Auditing reports
    • Evaluating corrective action

Duration

33 hours + 2 exam hours

Dates

Madrid:

  • From December 1st to 5th, 2008 (9:00 to 17:00; exam is done the last day of the course).

Teachers

The teachers of the course ISO/IEC 20000:2005 Lead Auditor are official teachers of BSI in the standard ISO/IEC 20000:2005.

The course is conducted in spanish, the exam in spanish.

Localization

ESNE - Madrid | C. Moscatelar, 10-12 | Metro Arturo Soria y Esperanza.

Cost

  • Early inscription (limit date 17th October 2008): 1.650 € (VAT not included).
  • Normal inscription: 1.850 € (VAT not included).

The cost includes:

  • Official Materials of the course
  • Copy of the ISO/IEC 20000:2005
  • Coffee break and lunch
  • Official Exam ISO/IEC 20000:2005 Lead Auditor

Inscriptions

Deadline date Inscriptions to the course on November 14th , 2008.

More information and inscriptions in the telephone +34 93 305 13 18 or e-mail .